Privacy Policy

1. Introduction

GuardAstra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Control Plane platform (the "Service").

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account
• Use the Service
• Contact us for support
• Subscribe to our newsletters or marketing communications

This information may include:

• Name and contact information (email address, phone number)
• Company information
• Account credentials
• Payment information
• Communications with us

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Log data (IP address, browser type, operating system)
• Device information
• Usage data (features used, time spent, interactions)
• Cookies and similar tracking technologies

2.3 AI Agent Data

In the course of providing our Service, we process data related to your AI agents, including:

• Agent activity logs and traces
• Tool call data
• LLM traffic and payloads
• Policy decisions and audit evidence
• Anomaly detection data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security vulnerabilities
• Personalize and improve your experience
• Send marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your information in a portable format
• Objection: Object to processing of your information
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us through our Contact Page.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our Service. You can control cookies through your browser settings.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Page.